When you register on vip98, you share certain personal details. This page explains clearly and directly how that information is collected, where it is stored, who can access it, and when it is deleted. Nothing is hidden.
Before diving into the details, here's a quick overview of our core privacy principles.
Every piece of information you provide on vip98 — your name, phone number, and payment details — is secured with industry-standard encryption, ensuring that data stored on our servers cannot be accessed by unauthorised parties.
Vip98 never sells your personal information to advertisers, data brokers, or any other third parties. Your data is used solely for what's necessary to operate the platform.
Even within vip98, staff can only access the data their role specifically requires. Unnecessary internal access is strictly restricted.
You have the right to access, correct, and request deletion of your own data. vip98 respects these rights and acts on requests as promptly as possible upon receipt.
You can opt out of promotional emails or SMS at any time. Simply go to your account settings and update your notification preferences.
Vip98's data security systems are regularly audited by external specialists. Any vulnerabilities identified are addressed as quickly as possible.
For any privacy-related queries, reach out to vip98 support via live chat.
By using any vip98 service, you are agreeing to this Privacy Policy. We encourage you to read the full document before completing your registration.
Vip98 collects various types of information from different sources. This data can be grouped into three main categories:
Vip98 never stores your full payment card number or PIN. All payment processing is handled through a PCI-DSS compliant gateway.
Vip98 collects your data only for specific, defined purposes. Nothing is collected without a clear reason:
If your data is ever used for a purpose not listed above, you will be notified in advance and your consent will be obtained where required.
Vip98 does not retain data longer than necessary. Retention periods are determined by the type of data involved:
⚠️ Due to legal obligations, certain data — particularly financial transactions and KYC records — must be retained for a specified period even after account closure. This is a requirement under international anti-money laundering regulations.
Vip98 uses cookies and similar technologies to make the platform work better. Cookies are small data files stored in your browser. They are used for several purposes:
You can block cookies through your browser settings. However, disabling essential cookies may break certain features, including login. vip98 does not use cross-site tracking or advertising-based tracking.
As a vip98 user, you have certain important rights over your own data:
To request a copy of the information vip98 holds about you, submit a written request. You will receive a detailed response within 30 days.
If any of your information is incorrect, you can request a correction. Many details can be updated directly through your account settings.
Upon account closure, you may request deletion of any data that is not subject to legal retention requirements.
In certain cases, you may request that your information be restricted or no longer used, particularly for marketing purposes.
To receive a copy of your data in a readable format (such as CSV), submit a request. It will be provided within 15 business days.
If you believe vip98 has violated your privacy rights, you have the right to file a complaint with the relevant regulatory authority.
Vip98's data protection measures operate across multiple layers. Rather than relying on a single technology, several security layers are used together:
In the event of a security breach, vip98 will notify affected users within 72 hours, including details of what occurred and the steps taken in response.
Vip98 is strictly for individuals aged 18 and above. Registration by anyone under 18 is not permitted, and we do not knowingly collect data from minors.
If it comes to light that a minor's information has entered vip98's system for any reason, that data will be deleted immediately and the associated account will be closed.
If a parent or guardian suspects their child has created an account on vip98, please email support@vip98.world. We will take action as quickly as possible.
Vip98's Privacy Policy may be updated from time to time due to changes in business operations, legal requirements, or technology. When a significant change occurs:
Continuing to use the platform after any changes takes effect constitutes your acceptance of the updated policy. For significant changes, explicit consent will be requested.
If you have any questions, concerns, or requests regarding your data privacy, you can reach vip98 through the following:
We aim to respond to standard requests within 7 business days and urgent requests within 48 hours.
Many people skip privacy policies because they tend to be written in dense legal language that is difficult to understand. vip98 wants to do things differently. We believe users have the right to know where their data goes — and to understand that in plain, accessible language.
Every time we use a smartphone, we share data with various apps — banking apps, social media, online shopping. The real question is: where does that data go, who sees it, and how safe is it? Asking the same question before sharing your information with vip98 is entirely reasonable.
The information you provide when registering on vip98 — your name, phone number, and date of birth — is used for two main purposes. First, to verify your identity so that no one else can use your account. Second, to meet legal obligations — all financial platforms are required to collect certain information in compliance with international anti-money laundering regulations.
It's natural to feel a little hesitant when asked to submit a photo of your NID and a selfie during your first withdrawal. But this verification process is actually there to protect you. Consider this: if someone tried to use your phone number to open an account in your name and withdraw funds, KYC verification is what stops them.
Vip98's KYC verification is handled by a specialist third-party provider whose sole focus is identity verification, operating under a strict confidentiality agreement. Once verification is complete, your images are no longer retained on their servers. vip98's own systems store only the verification result — not the full images.
Most users in Bangladesh transact via bKash or Nagad. When making a deposit on vip98, you provide your mobile number — this is temporarily held on vip98's servers for processing, but once the payment is complete, vip98 does not retain your full payment details. The payment gateway itself handles the transaction, much like how a shop never sees your full card number when you pay by card.
No matter how robust vip98's security measures are, your own awareness is just as important. A few simple habits can go a long way in keeping your account safe. Use a strong password that you don't use on any other site. Enable two-factor authentication (2FA). Don't click on suspicious links that claim to be from vip98 but come from a different address. vip98 will never ask for your password via email or SMS.
At its core, vip98's privacy policy is built on simplicity and transparency. You have every right to know what information you're sharing, why you're sharing it, and how it's being used — and it's our responsibility to make sure of that.
Answers to common questions about account security and privacy.
Reviewed our Privacy Policy and ready to get started? Open an account today and join Bangladesh's most secure gaming platform.