Vip98 Terms & Conditions — Clear & Simple Language Full Policy

These terms and conditions form a legally binding agreement between vip98 and its users. By using the vip98 website or app, you confirm that you have read, understood, and agreed to comply with these terms.

Vip98 reserves the right to modify these terms and conditions at any time. Users will be notified on the platform before any changes take effect. Continued use of the service after such changes constitutes acceptance of the updated terms.

Regardless of whether a user is directed to vip98 through advertising, referrals, or third-party promotions, these terms and conditions remain the final authority on all services.

To open an account on vip98, the following conditions must be met:

• You must be at least 18 years of age and legally eligible to participate in gaming activities.
• All information provided — including name, date of birth, address, and phone number — must be accurate and currently valid.
• Each email address may only be linked to one account.
• Operating multiple accounts from the same device or IP address may result in all associated accounts being suspended.

Account Security

You are solely responsible for keeping your account login details confidential. Never share your password with anyone, regardless of requests or incentives. vip98 will never ask for your password by email or phone — any such contact is fraudulent.

If you suspect unauthorized access to your account, notify vip98 support immediately and change your password.

Vip98 supports deposits via bKash, Nagad, Rocket, and other major mobile banking methods in Bangladesh. Please keep the following in mind when making a deposit:

• Funds deposited must come from a payment account registered in your own name.
• Deposits from accounts registered under a third party's name are not accepted and may be returned.
• The minimum deposit amount may vary depending on current promotional terms.
• Deposits are usually reflected in your account within a few minutes. If there is a delay, please contact support.

Account verification (KYC) must be completed before withdrawing funds from vip98. The standard withdrawal process is outlined below:

• Withdrawals may only be made to the same payment method used for the original deposit.
• Identity verification is mandatory before your first withdrawal.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• In cases of suspicious activity, vip98 may temporarily place a hold on withdrawal processing.

Withdrawal processing times generally follow the table above; however, delays may occasionally occur due to processing times on the bank's or mobile operator's end.

Vip98 offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which are clearly stated at the time of claiming. General bonus rules:

• Each promotion is applicable once only and exclusively to eligible users.
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be fulfilled first.
• Any attempt to claim bonus benefits using multiple accounts or identities will result in all privileges being revoked.
• Vip98 reserves the right to modify or cancel any bonus offer at any time.
• Any unused bonus will be automatically removed from your account once it expires.

The following rules apply to Sports Betting and game betting on vip98:

• Once a bet is confirmed, it cannot be cancelled; however, a cash-out option is available for in-play bets.
• If odds are displayed incorrectly, vip98 reserves the right to void or adjust the affected bets.
• Maximum bet limits per event are set in advance and are subject to change.
• Any bets placed by exploiting a technical error will be considered void.
• Match fixing or betting using insider information is strictly prohibited.

Match Cancelled or Incomplete

If an event is cancelled or suspended, vip98 will settle bets in accordance with its own policy. As a general rule, bets will be refunded if less than 50% of the scheduled duration has been completed — though specific market conditions may vary.

All games at vip98 are verified by internationally recognized third-party auditing organizations. Game rules:

• All games use a certified RNG (Random Number Generator). No game outcome is predetermined.
• Using bots, automated software, or any assistance programs to play games is strictly prohibited.
• In the event of a technical issue during a game, vip98 will restore the gaming session or refund the bet.
• Disrespectful behavior toward dealers or other players in Live Casino games may result in a temporary account suspension.

Vip98 conducts KYC (Know Your Customer) verification to prevent money laundering and protect users. The following documents are required for verification:

• Clear photos of both sides of your National Identity Card (NID).
• A selfie photo holding your NID.
• A utility bill or bank statement (issued within the last 3 months) if required.

Verification is typically completed within 24–48 hours. Once verified, you will not need to go through the process again unless there is a significant change to your details.

Vip98 treats responsible gaming as a priority. The following protective tools are available on the platform:

• Setting daily, weekly, or monthly deposit limits.
• Activating a cooling-off period.
• Self-exclusion — fully deactivating your account for a set period of time.
• Reality check — periodic reminders to help you keep track of your playing time.

If you feel that gaming is having a negative impact on your daily life, please visit vip98's responsible gaming section or speak directly with the support team.

Vip98 reserves the right to close any account without notice for any of the following reasons:

• Creating or operating multiple accounts.
• Providing false or fraudulent identity information.
• Exploiting bonus offers or taking advantage of system glitches.
• Money laundering or any fraudulent activity.
• Use of bots or automated software.
• Threatening or harassing other users.

If a valid balance exists at the time of account closure, any eligible balance will be returned after the investigation is complete. However, bonuses earned through rule violations and any associated winnings may be forfeited.